We value your satisfaction and want to ensure a seamless experience when shopping with Antique Rustic Furniture . Please take a moment to familiarize yourself with our Refund Policy outlined below.

1. Eligibility for Refunds:

  • Refunds may be issued for items that meet the following criteria:
    • The item is returned in its original condition and packaging.
    • The return is initiated within 7 days from the date of delivery.
    • The item is not a custom-made or personalized product, unless it is found to be defective or damaged.

2. Initiating a Refund:

    • To request a refund, please contact our customer service team within the specified time frame.
    • Provide your order details, the reason for the refund, and any relevant photos if applicable.

3. Refund Process:

      • Once we receive the returned item and inspect it for eligibility, we will initiate the refund process.
      • Refunds will be issued to the original payment method used for the purchase within 7] days.

4. Non-Refundable Items:

        • Gift cards and custom-made or personalized items are typically non-refundable unless they are found to be faulty or damaged.

5. Return Shipping:

        • If the return is due to our error, such as receiving a damaged or incorrect item, we will cover the return shipping costs.
        • In other cases, the customer is responsible for the cost of return shipping.

6. Changes to the Refund Policy:

          • We reserve the right to modify or update this Refund Policy at any time, with changes becoming effective upon posting on our website.

          Our aim is to provide you with a satisfying shopping experience at Antique Rustic Furniture. If you have any questions about refunds or need assistance with the process, please reach out to info@antique-rustic.com. We’re dedicated to ensuring your satisfaction with our products and services.